Special Support Programs
Enterprise
Your
organization has made significant
technology investments in
business-critical applications to
help streamline operations, improve
customer service, and enhance its
competitive edge. Capturing the full
potential of your investment depends
on how effectively you can put the
technology to work. By accelerating
deployment, maximizing your team's
productivity, and minimizing
downtime, Open Bee's support
solutions can help you maximize the
return on your investment and allow
your teams to focus on capturing new
business opportunities.
Developers
Open Bee offers support programs specifically designed for developers who require assistance in addressing complex technical challenges in their projects. Open Bee's world-class engineers can help you build your applications on time and on budget and keep it running smoothly. And if you want to share your work with the world, we can help you find an audience through a variety of comarketing opportunities.
Get the most out of your Open Bee solution
Open Bee's support solutions can maximize the return on your investment in Open Bee technology, thereby enhancing your overall business performance and competitiveness. Open Bee's world-class support teams can help you:
- Accelerate the implementation of Open Bee solutions
- Maximize adoption of the solution in your organization
- Enable your users to leverage the full potential of the technology
- Minimize costly downtime for your teams
- Supplement your in-house IT support staff with world-class engineers from Open Bee
Product Support Program
Designed to meet the needs of enterprise class or small and medium businesses with business-critical applications based on Open Bee solutions, our product support programs help you reach maximal satisfaction.
| Program details | Platinum | Gold |
|---|---|---|
| Contract period | One year | One year |
| Number of incidents | Unlimited | 10 |
| Support channels provided | ||
| Authorized contacts | Two | One |
| Target response time | Four hours | 1 business day |
| Hours of coverage | Standard business hours | Standard business hours |
Get help now
If you are ready to join a support program, contact us:
